Privacy Policy

How AssayGradepeptides handles inquiry data, procurement communications, operational records, and website information.

Information we collect

AssayGradepeptides may collect information you provide through WhatsApp, email, website interactions, order inquiries, documentation requests, and customer support communications. This may include your name, business or institution details, contact information, shipping information, requested products, batch questions, and support history.

We may also collect technical information such as browser type, device information, referring page, approximate location derived from network data, and site activity signals used to maintain security, improve performance, and understand catalog demand.

How information is used

Information is used to respond to inquiries, evaluate procurement requests, coordinate fulfillment, provide batch or documentation support, process operational records, improve website reliability, and maintain appropriate research-use-only compliance controls.

We do not use customer information to provide medical advice, clinical recommendations, or therapeutic instructions.

Service providers and communications

AssayGradepeptides may use third-party service providers for communications, hosting, analytics, logistics, security, payment or operational processing, and business record management. These providers are expected to handle information only for authorized business purposes.

Contact communications may occur through WhatsApp or email at support@assaygradepeptides.com. WhatsApp communications are also subject to the applicable platform terms and privacy practices.

Retention and safeguards

We retain information for as long as reasonably needed for business operations, legal compliance, order support, documentation history, dispute resolution, security, and recordkeeping. Retention periods may vary depending on the nature of the transaction or inquiry.

We use reasonable administrative, technical, and operational safeguards designed to protect information against unauthorized access, alteration, or disclosure. No online system can be guaranteed to be completely secure.

Your choices

You may contact support@assaygradepeptides.com to request access, correction, or deletion of information where applicable. Certain records may need to be retained for legitimate business, legal, fraud-prevention, logistics, or compliance purposes.

If you no longer want to communicate through WhatsApp, contact us by email and include enough detail for us to identify the relevant inquiry.